Returning an Item:
Unless otherwise stated for a particular piece of art, you may return a piece within seven days of your receipt of it. No returns will be accepted after this seven day period.

Any returned item is to be shipped to the seller, not to ChromeatticGallery.com.


Exclusions
Art cannot be returned if it is:

• shipped outside of the United States.

Return Process

1. Contact our customer support team for return instructions by e-mailing This email address is being protected from spam bots, you need Javascript enabled to view it
2. Repack the product in its original packaging materials. If this is not possible, use new packing materials of the same quality.
3. Return the item(s) to the seller, not ChromeatticGallery.com. We will provide you with the address when you contact the customer support team.
4. Insure item to its full value when shipping.

When returning a piece, use UPS, FedEx, or the delivery service used when it was shipped to you; the seller and chromeatticgallery.com will need the tracking number in order to check the status of the return.  ChromeatticGallery.com will pay the return shipping costs if you are returning a defective piece or an item you did not order. 

Refunds

Refunds will only be issued when the proper return policy is followed. If the returned piece has not been altered and is returned during the proper period, the seller will notify both you and ChromeatticGallery.com. Upon notification of the seller's acceptance of the piece, ChromeatticGallery.com will debit the seller for the purchase (not including insurance, packing, freight, and transport fees associated with the purchase).You will be reimbursed for the same amount within 30 days of the seller's account being credited. You will be issued a check. Both insurance and packing and shipping fees associated with the return of the piece are your responsibility; ChromeatticGallery.com does not reimburse those amounts. You will be updated about the status of your return by e-mail. 

Artwork Damaged in Transit

If your painting is damaged due to shipping, e-mail us at This email address is being protected from spam bots, you need Javascript enabled to view it .